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Orders

How do I add items to my shopping cart on Best B4 Foods and Beverages?

To add items to your cart, simply click on the "Add to Cart" button located next to the product. You can then review your selected items in the cart before proceeding to checkout.

Is there a minimum order requirement to make a purchase on your website?

No, we do not have a minimum order requirement. You are welcome to place an order for any quantity of items that you wish.

Can I save items in my cart for later if I'm not ready to complete my order?

Yes, you can! Items in your cart will be saved for a limited time. When you return to the website, you'll find your selected items still in your cart for easy access.

Are there any discounts or promotions available for bulk orders?

Yes, we offer special discounts for bulk orders. Please visit our "Bulk Orders" page or contact our customer support team for more information on available discounts.

What payment methods are accepted when placing an order on your website?

We accept major credit cards (Visa, MasterCard, American Express) for online payments. You can choose your preferred payment method during the checkout process.

Shipping and Delivery

How can I track the status of my order once it's been shipped?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the courier's site.

Do you offer free shipping, and if so, what are the eligibility criteria?

No, we do not offer free shipping. For shipping costs details, please refer to our shipping information page.

What should I do if my order arrives damaged or with missing items?

We apologize for any inconvenience. Please contact our customer support team within 24 hours of receiving your order, and we will assist you in resolving the issue promptly.

Can I change my shipping address after I've already placed my order?

If your order has not yet been shipped, we may be able to update the shipping address. Please contact our customer support team as soon as possible with the revised information.

Do you ship Internationally?

No, for the time being, we are not providing International delivery

Customer Care

What is your customer satisfaction guarantee or return policy?

We are committed to your satisfaction. If you are not completely happy with your purchase, please refer to our Returns and Exchanges policy for detailed instructions on how to initiate a return or exchange.

How long does it take for customer support to respond to inquiries?

Our dedicated customer support team strives to respond to inquiries within 24 hours. Please note that response times may vary on weekends and holidays.

Can I cancel my order, and if so, what is the cancellation process?

Yes, you can cancel your order if it has not yet been shipped. Please contact our customer support team as soon as possible to initiate the cancellation process.

Do you have a loyalty program or rewards system for repeat customers?

Yes, we do! Our loyalty program offers exclusive rewards and discounts for our valued repeat customers. You can find more information about our loyalty program on our website.

Are there specific hours of operation for your customer support team, or is it available 24/7?

Our customer support team is available during regular business hours, Monday to Friday. For urgent inquiries outside of these hours, please leave a message, and we will get back to you as soon as possible.

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